Terms & Conditions

Effective Date: July 4, 2026

Welcome to phoenixcomputer.store. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "Client," or "you") and Phoenix Computer Store USA LLC ("Company," "Phoenix Computer Store," "we," "our," or "us"), a Delaware limited liability company.

By accessing or using our website, purchasing computer hardware, or utilizing our managed IT and technical support services (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree to all of these Terms, you must immediately discontinue use of the website and Services.

1. Web Consent & Mobile Messaging Disclosure

SMS/MMS Mobile Messaging Consent:

By providing your telephone number and opting in via our web forms, you expressly consent to receive operational and transactional text messages (SMS/MMS) from Phoenix Computer Store USA LLC. Communications may include support ticket updates, technical service alerts, scheduling confirmations, and billing notifications.

Message Frequency: Message frequency varies based on active support tickets and user engagement.

Rates: Message and data rates may apply.

Opt-Out: Reply STOP to any message at any time to opt out of further SMS communications.

Support: Reply HELP for assistance or visit our website at https://www.phoenixcomputer.store.

Privacy & Terms: Review our full Privacy Policy and Terms and Conditions.

2. SMS/MMS Terms of Service

2.1 Program Description: By subscribing to mobile messaging from Phoenix Computer Store USA LLC, you agree to receive automated or manual SMS/MMS notifications regarding IT support requests, hardware procurement orders, maintenance windows, and account billing.

2.2 User Opt-Out: You may revoke consent to receive SMS messages at any time by texting STOP to any message received. Upon texting STOP, a single confirmation message will be sent confirming your removal from our mobile messaging list.

2.3 Customer Support: For technical support or questions regarding mobile messaging, text HELP in response to any message or email us directly at info@phoenixcomputer.store.

2.4 Data Rates & Carrier Liability: Standard message and data rates applied by your wireless carrier may apply to all incoming and outgoing mobile communications. Wireless carriers are not liable for delayed, misdirected, or undelivered messages.

2.5 Data Protection: Mobile information and SMS opt-in consent data will not be shared, rented, sold, or transferred to third parties or affiliates for marketing or promotional purposes.

3. Website Disclaimer

3.1 "As-Is" Provision: The information, materials, text, graphics, and links contained on this website are provided on an "AS IS" and "AS AVAILABLE" basis. Phoenix Computer Store USA LLC makes no representation or warranty of any kind, express, implied, or statutory, regarding the accuracy, adequacy, reliability, or completeness of the contents herein.

3.2 Warranty Disclaimer: To the fullest extent permitted by applicable law, Phoenix Computer Store USA LLC expressly disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement of third-party rights, and freedom from computer viruses or malicious code.

3.3 Product Specifications & Sales: All hardware sales, software licensing, and IT service offerings remain subject to our standard Terms and Conditions of Sale or applicable Master Services Agreement (MSA). Product listings, specifications, and pricing published on the website are subject to change without notice.

4. Intellectual Property & Copyright Notice

4.1 Ownership: All content, source code, designs, text, graphics, logos, and materials on this website are the exclusive property of Phoenix Computer Store USA LLC, its licensors, or professional advisors, and are protected under United States and international copyright and intellectual property laws.

4.2 Limited License: Permission is granted to temporarily download and print portions of this website solely for personal, non-commercial informational use, provided that you do not modify the materials and retain all copyright and proprietary notices contained therein.

4.3 Restrictions: This limited permission terminates automatically upon any breach of these Terms. Upon termination, you must immediately destroy any downloaded or printed materials. You may not, without prior written permission from Phoenix Computer Store USA LLC, frame, mirror, broadcast, republish, redistribute, or transmit any material contained on this website on any other server or digital media.

5. Trademarks

5.1 Proprietary Marks: The trademarks, service marks, trade names, and logos ("Trademarks") displayed on this website are registered and unregistered Trademarks of Phoenix Computer Store USA LLC and third-party rights holders.

5.2 Usage Restrictions: Nothing on this website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this website without the express written permission of Phoenix Computer Store USA LLC or the respective rights holder.

5.3 Enforcement: Phoenix Computer Store USA LLC actively enforces its intellectual property rights to the fullest extent permitted by law. The name "Phoenix Computer Store" and our corporate logo may not be used in advertising, press releases, or public distributions without prior written authorization.

6. Exclusion and Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Phoenix Computer Store USA LLC, its managers, members, officers, employees, agents, or affiliates be liable for any direct, indirect, special, incidental, punitive, or consequential damages, or economic losses (including loss of profits, loss of data, loss of business, or operational downtime) arising out of or in connection with:

Any access, use, or inability to access or use this website, or reliance on any information contained herein;
Any system, server, or connection failure, technical error, omission, interruption, transmission delay, line failure, or computer virus;
Any unauthorized access to or alteration of your transmissions or data; or
Any products, services, or information obtained from third-party websites linked through this site.

This limitation applies even if Phoenix Computer Store USA LLC or its authorized representatives have been advised of the possibility of such damages, losses, or expenses.

7. User Transmissions and Prohibited Conduct

7.1 Non-Confidential Transmissions: Any materials, feedback, inquiries, or ideas you transmit to or post on this website by any electronic means shall be treated as non-confidential and non-proprietary. Phoenix Computer Store USA LLC reserves the right to disseminate or use such transmissions for any lawful business purpose.

7.2 Prohibited Submissions: You are strictly prohibited from posting, uploading, or transmitting to or from this website any unlawful, threatening, defamatory, libelous, obscene, scandalous, inflammatory, pornographic, or profane material, or any other content that could give rise to civil or criminal liability under applicable local, state, federal, or international law.

8. Governing Law and Jurisdiction

These Terms shall be governed by, construed, and enforced in accordance with the laws of the State of Delaware, without giving effect to its principles of conflicts of law. Any legal action, suit, or proceeding arising out of or relating to these Terms or your use of the website shall be instituted exclusively in the state or federal courts located within Delaware.

9. Revisions and Modifications

Phoenix Computer Store USA LLC reserves the right to amend or update these Terms at any time without prior notice. Amendments will take effect immediately upon being posted to phoenixcomputer.store/terms-conditions. Your continued use of the website or Services following any modifications constitutes full acceptance of the revised Terms.