Yes! Our managed IT services provide limitless remote help desk support for computers, servers, and network-attached devices covered by your managed services agreement with Phoenix USA via chat, email, phone, or our customer support site.

Because every company's IT environment is different, it is practically difficult to provide an online quote that is 100% correct without an on-site IT evaluation.

An IT assessment is an evaluation of a business's environment, network, systems, special difficulties, and goals that enables us to deliver a precise, personalised plan with recommendations in plain English that everybody can comprehend. A typical IT examination lasts 30 minutes.

We carry out an IT assessment in accordance with a straightforward four-step procedure:

Site Visit & Introduction: During this brief meeting with your team, we learn about your present problems and obstacles and take a brief tour of your workplace.

As a result, we'll identify end-user problems, process efficiencies or inefficiencies, and produce recommendations that can help your team streamline support and improve everyone's technology experience.

There are three stages to our network analysis:

Site Visit & Introduction: During this brief meeting with your team, we learn about your present problems and obstacles and take a brief tour of your workplace.

Review of the end-user process - We've discovered that when internal teams are overburdened, end-user support and troubleshooting can deteriorate. In order to help your team improve everyone's tech experience, we'll discover end-user difficulties, process efficiencies or inefficiencies, and document solutions.

Run PCS, Phoenix Computer Store pricing for individual tech services ranges from $29.99 to $1,553, while monthly service plans start at $34.99 per user. There's also a simpler annual plan for very small businesses that costs $199.99 per year for six devices.